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| Hardware Maintenance | |||
| General: | |||
| Resolve any IT related problems. | |||
| Telephonic Support. | |||
| Strategic planning for future needs. | |||
| Software: | |||
| Software distribution, back-up services and capacity management (File servers). | |||
| Disk space inventories on all File servers. | |||
| Verify Server Disk drive redundancy status. | |||
| Support desktop operating systems and application software. | |||
| Update anti virus definitions, and virus checking. | |||
| Support and troubleshoot the Microsoft file and print Servers. | |||
| Security, system and application event logs checking for | |||
| possible system failures or warning and alerts. | |||
| Assistance with user application software problems. | |||
| Hardware: | |||
| Change existing configurations where needed. | |||
| Add / remove equipment to your network where needed. | |||
| New installations of Hardware and Software components. | |||
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